Developing a Data Service Standard for Maipú - A Framework

Metadata

• Author: public.digital
• Full Title: Developing a Data Service Standard for Maipú - A Framework
• Category: articles
• Document Tags: #data
• URL: https://public.digital/pd-insights/blog/2024/05/designing-a-service-standard-with-a-user-centered-approach

Highlights

• A good data service standard should reflect the ideal state you want to reach (in terms of the service and ways of working) and it should be designed by putting the user at the centre. (View Highlight)
• Finally, we determined the characteristics of a good data service. For the municipality of Maipú this meant that a data service should be: (View Highlight)
• • easy to use
  • easy to access
  • focused around the needs of its users
  • clear on its purpose for citizens
  • reliable and secure
  • relevant to the municipality
  • consistent and accurate in its data (View Highlight)